General Conditions of Sale

General Terms and Conditions of Sale

  1. Preamble

These General Terms and Conditions of Sale (GTC) encompass the rights and obligations between the seller Sluxicases, whose registered office is located in Paris, and the customer, within the framework of the online sale of products marketed on the website.

  1. Scope

These Terms and Conditions apply to all orders placed on theSluxicases website, whether the customer is a consumer or a professional, regardless of their place of residence or establishment.

  1. Products and prices

The products offered for sale, along with their features and prices, are presented on the website. Prices are shown in euros, inclusive of all taxes (VAT). The seller reserves the right to change prices at any time, but products will be billed at the price in effect at the time the order is validated.

  1. Order and payment

The ordering process is described on the website. The customer must provide accurate and complete information when placing the order. Payment is made online via [secure payment method]. The order will be considered accepted upon receipt of payment.

  1. Delivery

Delivery times and costs are indicated during the order process. The seller commits to shipping the order within the stated timeframe. Customs duties and any local taxes are the responsibility of the customer.

  1. Right of withdrawal

In accordance with applicable law, the customer has 14 days from receipt of the products to exercise their right of withdrawal. Return shipping costs are the responsibility of the customer.

  1. Guarantee

The products are guaranteed to conform to the specifications indicated on the website. In the event of a defective product, the customer may request a replacement or a refund.

  1. Responsibility

The seller cannot be held liable for any direct or indirect damages caused by the use of the products sold. The seller's liability is limited to the amount of the order.

  1. Data privacy

The personal information provided by the customer is processed in accordance with the privacy policy accessible on the website.

  1. Applicable law and jurisdiction

These Terms and Conditions are governed by French law. In the event of a dispute, an attempt will be made to reach an amicable resolution. Failing that, the competent courts will be those of the seller's registered office.

  1. Changes to the Terms and Conditions

The seller reserves the right to modify these Terms and Conditions at any time. Modifications will be published on theSluxicases websiteand will apply to orders placed after they are published online.

Done in Paris, France.

Customer service

We offer professional after-sales service from Monday to Friday from 8am to 6pm.

Secure payment

We use the latest technologies

Home delivery

We ship your order within 24 hours. Free shipping.

Satisfaction Guarantee

We offer a money back guarantee on all our products.